File Recovery Guide

My computer is making clicking noises, what should I do?
These are the symptoms of a head crash and should be taken very seriously. When your computer makes any type of grinding or clicking noises you need to shut it down and send it to a computer repair shop. Do not reboot the system or try any type of repair utilities at this point.

My computer has been rebooting spontaneously, what should I do?
You may have picked up a virus. You should do a scan for viruses and if it doesn't work run a reliable utility program to check for problems. You may want to have it checked by a data recovery specialist.

My computer is becoming slower, but I have high speed internet. Why would this happening?
There are many reasons why a computer might slow down.

• Sometimes it is just a case with the server just not being up to speed.
• It can also be virus related
• Defrag computer or run a disk cleanup
• Your computer configuration may not be proper
• It may be time to reformat

We had a small fire in our house that was contained. There was quite a lot of smoke as a result of the fire. My computer is intact but is acting erratic. What should I do?
Smoke can cause serious damage to a computer's hard drive. Powering up the computer can cause more damage. Simply dismantle the hard drive and send it out to a file recovery specialist.

I powered up the computer this morning and all my icons on the desktop were gone! Have I lost everything?
Do not panic! You may not see anything on the desktop but all is not lost. File recovery is always possible. Of course if you have kept a good backup the process for file recovery will be faster and easier to achieve.

I lost all the photos in my digital camera. They are very precious to me. Is there any way to get those back?
Don't panic. Your photos may not be lost. Here is plenty of information about digital photo recovery.

What about data recovery software? I hear that you can solve many recovery problems by using this software. Is it true and where can I get it?
Yes. If there is no physical damage to the hard drive, then data recovery software is possible. Here are some places where you can get it.

• Data Recovery Software - Specializes in data recovery and Windows system utilities.
• Data Acqusition from SuperLogics - SuperLogics offers data acquisition hardware, software for LabVIEW, thermocouples, accelerometers, pressure sensors, industrial computer and panel pc options.
• Decryptum - Instant online recovery service for password protected MS Word and Excel files.
• Password Recovery Solutions - Password recovery software.
• File Recovery - Buy award winning hard drive data recovery software and utilities.The company offers express Data Recovery Services through well-equipped Data Recovery labs.

My computer problems are far more technical than most FAQ pages. Can you recommend some real technical specialists?
Sure. Here are some major technical support sites:

• Microsoft Help & Support - Help and support dealing entirely with Microsoft products.
• Apple Service & Support - Service and support dealing entirely with Apple products.
• IBM Support & Downloads - Support and downloads dealing entirely with IBM products.
• Dell Customer Support - Support dealing entirely with Dell products.
• Vital Data Recovery - Professional Data Recovery and file repair services Montreal, Quebec, Canada.
• PC Hell: Computer Hints and Tips - PC Hell offers information on BIOS Error Codes, IRQ help, Computer Tips, Win95 drivers.
• Total Support - Technical Support Services in Montreal and Toronto.